Terms & Conditions
CeliaHomz Terms & Conditions
These terms and conditions inform you of your rights and obligations when using CeliaHomz services.
1. Introduction
Welcome to the CeliaHomz website, an Egyptian company operating at www.celiahomz.com, specializing in home furniture. By using our platform, you agree to these terms. We reserve the right to modify these terms at any time.
CeliaHomz get its profit from commission-based business model from online marketing for manufacturers and providers.
2. About the Site
The website allows users to browse and order products and services offered for sale.
3. Legitimate Use of the Website
Your use of the website signifies your acceptance of these terms. If you do not accept them, please refrain from using the website.
4. Mobile Device Terms of Use
Accessing CeliaHomz via mobile requires acceptance of all terms applicable to the mobile application.
5. Login
To purchase products, you may create an account or order as a guest. You are responsible for maintaining the confidentiality of your account information.
6. User Obligations
You must pay for all products and shipping fees incurred during purchases.
7. CeliaHomz’s Intellectual Property Rights
CeliaHomz owns all trademarks and intellectual property rights. Unauthorized use is prohibited.
8. General Terms
Invoices are sent to the registered email. We reserve the right to refuse or cancel orders for any reason.
9. Colors
Product colors may vary due to display settings. Ensure dimensions fit your needs.
10. Pictures
Images are for illustrative purposes. Always refer to product descriptions for accurate details.
11. Payment Methods
- Cash on Delivery: Available for all products.
- Visa Payment: Amount will be charged at the time of order.
12. Installment Service
Installment options are available for purchases, with repayment periods up to 60 months.
13. Prices
All prices exclude delivery and assembly fees unless stated otherwise.
14. Delivery
Ensure product integrity upon receipt. Report any issues immediately.
15. Exchange and Return Policy
Requests for exchanges or returns must be made within 30 days of receipt. Products must be in original condition and packaging.
16. Refund Policy
Refunds will be processed following quality inspection. Refunds are issued via the original payment method.
17. Shipping Policy
Delivery times vary based on product type. Immediate delivery is available after completion of necessary processes.
18. Applicable Law
These terms are governed by the laws of the Arab Republic of Egypt.
19. Force Majeure
CeliaHomz is not liable for performance failures due to unforeseen events beyond our control.